Every year we start our scheduling somewhere inbetween mid-June to July 1st so we can prepare for the start of the season.

Why so early you might ask?

Many think about their install in November and it seems really far off, but they don't realize or think about it from the business side:

1. October installs are only a few months away,

2. We have to have any final add-on estimates completed before the end of next month (August),

3. We have to order and receive materials and start preparing those add-ons in September,

4. We have to do estimates for referrals and new customers throughout this entire time period,

5. And we have to calculate, order, and receive replacement installation materials for a growing customer base every season.

We send out the tentative schedule dates as soon as possible so we can work on accommodating any change requests. Since part of this is sorting installations by neighborhoods along with available dates, changes can turn into a puzzle that takes multiple phone calls and time to solve, especially if we are still trying to get installation date ranges from those that don't respond to our early requests. So please be patient if you were an early responder, we will let you know when your date is finalized.

Our Schedule Request form has fields for you to submit your earliest and latest installation dates and your earliest and latest take down dates.

When you submit your schedule request form with us you must put down a deposit within 48 hours to remain on our schedule.

A minimum $50 early deposit with a total deposit received of $100 by October 1st will guarantee that you will remain on our schedule. Deposits are not a guarantee of a requested date, but we will work to get you done as close to a specific date, if requested, as possible.

For deposits of at least 50% down, you will receive first priority for your install; meaning that once install dates are sent out, if we have to move appointments for any reason, we will try to ensure that your reschedule is given priority to maintain your position in our install list and give you the first option if a choice of date is available. This is tracked on a first come, first served basis.

Returning clients must have their balance paid no later than 1 week in advance of your appointment or make arrangements for payment before installation begins on the installation date.

We will not begin ANY installation until the balance is paid in full.

New clients must put down a minimum deposit of 75%. If this is not received you can lose your appointment slot after 48 hours and be subject to a repricing bid of your installation agreement. (If you need to make other arrangements please contact us directly.) The remaining balance is due on the installation date.

Your installation and take down appointment is not a guaranteed start time. It is a window of when we will arrive to install or take down your lights. We will arrive sometime within that window unless unforeseen circumstances cause a delay.

If we are able to work without delays and our schedule allows, we will move appointments forward for those that would like to have their lights put up sooner than their scheduled appointment.

We will finalize take down scheduling some time near the end of the year.

All Clients: Prior to your install date please make sure your trees are trimmed 3-5 feet away from your roof line and any bushes that may touch lights are trimmed back as well.

(Don't forget to let your landscaping people know to not trim anything around your Christmas decorations once they are installed and to be aware of ground wires if they must do any yard work.)

IMPORTANT: Check your home for wasp activity or nests and have the situation remedied before our arrival. If we cannot safely work around your roof line we will move you to the next available appointment which may be weeks out.

New Clients: Once you have clicked the “Schedule Free Estimate” button and fill out the form on the page, we will contact you directly to setup a time and come out to get measurements. If you accept our bid to install your Christmas lights, we will be in contact with you to get a deposit or payment in full and will direct you to "STEPS 2 and 3" on our website if you have not already done so. You cannot be placed on our schedule ahead of your acceptance of the bid. Failure to put a deposit down within 48 hours of acceptance of the bid will result in removal from the schedule.

Returning Clients: If you will be requesting add-ons to your Christmas decorations, please follow the steps for new clients as we will need to come out and do an estimate ahead of season. This must be scheduled, completed, and deposit received prior to September 1st.

If you have no changes needed, please follow the steps for Returning Clients. Once we have your deposit, we will tentatively confirm your addition to the schedule. Once we complete our neighborhood installation sorting we will confirm your appointment. Once we are closer to the installation date we will let you know when to set your lights out for pickup, (if needed).

Take down is included in your estimate and is due as part of your total bill. We usually start take downs on the 3rd of January (weather permitting) and will start as soon as possible after that if bad weather continues.

(NOTE: We will no longer do any take downs before New Year’s Eve.) We would like to have all take downs scheduled prior to January 31st. If you need your lights up beyond this date for a specific reason, please contact us directly and let us know so we can make arrangements to accomodate your request if possible.

Yes, we have payment options for Christmas light installation for those on fixed incomes or those that would just like to spread out the cost over the year. Just choose how you would like to pay:
Full payment, Deposit with later payments, monthly payments, or pay as you can.
Just visit our home page and make a payment. Your balance due must be paid in full no later than 1 week prior to your scheduled installation date.

Yes, we have a $50 discount when you refer a new customer*, just share our website with them and remind them to put your name in the referral field at the bottom of the “Request Estimate” form.

*(Referral discounts are applied to your installation costs on your next upcoming invoice, normally the following Christmas season, but may be applied if the referral comes in early enough and a deposit from your referral is received before your invoice is due, (normally 1 week before your install date).

Multiple discounts can be applied until your invoice costs are down to 50 percent (50%) of your normal invoice. We will not split a referral discount to reach 50%, (ie: $30 this year, $20 next year), the referral discount will carryover in these instances. Invoice costs can never be dropped below $100 by referral discounts. If your invoice is normally below $150.00, we will work with you to honor the referral discount. Any additional referrals that can not be applied to the invoice due to these limitations will carry to the next year’s or any additional work installation costs.)

We ask that everyone understands that we normally do not install lights in inclement weather.(We also do not normally work on 2 story homes or jobs that require the taller ladders on high wind days.) If a weather event happens that affects our ability to do installations, everyone on the schedule will be moved to a later date.

Please be patient as we try to be fair to everyone and maintain the scheduling block as it was scheduled in these cases. Nobody wants to be scheduled for the next day and then have to be moved out a week or two later. (On high wind days, we will still try to install on 1 story homes and move other one story homes forward in the schedule. Then, we will fill in the gaps with the larger homes in order to get back on schedule as quickly as possible.)

We do not work on Sundays unless absolutely necessary.

In a nutshell, no. We have discontinued installing glass or ceramic incandescent bulbs for new and existing customers. Any remaining current customers that have not switched over to LEDs should consider getting on a payment plan with us or start taking steps now to put $35 – $50 per month to help cover costs of switching to LEDs. LEDs can save 75% – 95% on electrical usage, (compared to old incandescent bulbs), and have a 3 year warranty.

Mention changing to LEDs and we will get you an estimate so you will know what the changeover will cost.

Yes we are insured and the LEDs we use have a manufacturer warranty of 3 years. Our warranty and replacement service only applies to C7 LED or C9 LED lights that we combine with the commercial line that we provide and has been installed by Legendary Christmas Lights. As part of our service, we will come out and fix issues, (IE. hanging bulbs due to high winds, light bulb outages, etc.) and we will change out individual bulbs as they fail, according to the information included on this website.

The warranty and the replacement of the lights and/or line are not covered and are considered void if any of the following occurs:

Three (3) years have passed since your install,
The electrical line (and/or bulbs) is/are damaged by you, anyone doing work for you, any 3rd party, animal, or act of God.

There is an electrical problem at your house and this causes the LEDs to fail or melts the safety fuse inside of the plugs, or you install anything that changes how the lights operate without our prior approval: (ie, dimmer switch, flash controller, etc.)

If rabbits, squirrels, or some other animal chews through your line, (yes it happens), we will repair the line. We will not replace it unless you want to purchase new line. If the damage caused by an animal causes bulbs in the line to fail, they are not covered by the warranty.

If we install our lights on your current line, we install your currently owned lights, or we install store bought strands that we locate for you of any other size, (normally but not limited to “Mini” and “Net Lights”), they are not covered by our Warranty and Repair Service agreement and we do not have to replace any bulbs on the line as a part of our ongoing services.

If you have an outage on a store bought line, we will help by giving you instructions on how to narrow down the location of the outage. (Historically, this is due to wet weather issues affecting a line and causing a GFCI to be thrown. So you will have to reset the GFCI after unplugging each section of lights until we have isolated the problem.)

Once we have worked together to determine the general location we will then let you know what steps we will take to move forward. Normally we will come out and remove the bad section of lights and bring the strand back repaired or we will let you know the cost of a new strand and you can either purchase the new strand or reimburse Legendary Christmas Lights if we purchase it for you.

Repairs may have a service fee of $20 per hour with a minimum 1 hour charge. This fee is normally associated with repairing lights that you owned prior to hiring us or when repairs have taken multiple attempts to repair an issue. We will let you know if there is a charge involved prior to the service being preformed when a charge is warranted.